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Cloud-based medical billing software: a handy checklist

By James Thornton, 21 April 2017

If you run a medical practice you may have experienced night sweats when it comes to billing patients. Whether you're wrangling with paper-based systems, or counting the cost of outsourcing collections to a third-party company, worry not because there is another way in the form of cloud-based medical billing software. There's a whole gamut of web-based applications that help automate the process of dealing with medical invoices and claims. These automated systems offer lots of benefits, not least the fact they allow you to reduce paperwork and code claims more accurately to help you avoid errors. Your guide to choosing the right cloud-based medical billing software Keen to investigate cloud-based medical billing software further and see what's out there? The checklist below is designed to help you ask yourself the right questions and pay attention to some of the core considerations when choosing this type of software. Be aware when buying that there are different flavors of applications: standalone medical billing software solutions as well as integrated suites for medical practices, that can offer medical billing as part of a wider range of functions, such as patient scheduling and storage of electronic medical records. You can download this checklist in PDF format so you can print it out and keep it as a reference when researching software options. What to do next Now that you have an idea of what your requirements are, it's time to start investigating what cloud-based medical billing software is out there. A good place to start is to take a look at the medical billing software reviews from users of GetApp, Capterra, and Software Advice. Top-rated software for medical billing, according to our users includes: TheraNest TherapyNotes MediTouch EHR Kareo CareCloud Central Click here for a comparison of the top cloud-based medical billing software. Here you'll be able to see an overview of each application, along with pricing information, user ratings, and application features at a glance. Have you already chosen a medical billing software for your practice? We'd love to hear about your buying experiences in the comments below, and be sure to go ahead and leave a review of the software you plumped for.


Employee retention software: how the right app can reduce staff turnover

By Karen McCandless, 20 April 2017

If the only thing you're concerned about when it comes to employee retention is the cost, then it's no surprise that your staff turnover rate is so high. The price of replacing your staff is astronomical, but stopping your employees from marching out that door starts with putting greater importance on what you can do to make them thrive in the workplace. This is where employee retention software can help. We've picked a range of HR apps to help reduce staff turnover by understanding what your employees are looking for and how they feel about work life (and life in general). This will then allow you to pinpoint issues and create action plans to help overcome these problems, and create a happy, healthy workforce that'll stick around. The employee retention software below is listed in alphabetical order. CompanyMood It's important to find out how your employees are feeling on a regular basis to reduce turnover, but not in a way that is going to significantly add to their workload. CompanyMood allows employees to record their mood at work every week with just a few clicks of a button, with the option of adding comments. This data is then analyzed in real time by mood and topic, allowing you to create action plans based on feedback collected. There is also a suggestion box where employees can submit feedback, or offer praise to their co-workers (recognition is also key in reducing staff turnover) What makes CompanyMood different? If your employees don't have access to a computer, CompanyMood allows you to install the app on Android and iPad terminals so that multiple workers can record their mood from one, stationary machine. This benefits industries such as manufacturing and retail where there are many so-called deskless workers. Profile Existing customers: GoHiring, Reko Company headquarters: Saarland, Germany Founded: 2014 Key features: Employee mood reviews Surveys by topic Automated reports Industry benchmark insights Mobile and terminal apps Pricing model: There are currently three plans: starter, basic, and pro, with the cheapest plan being free. Integrations: CompanyMood has an open API Culture Amp Your strategy for retaining employees should start from the very first moment you decided to hire a candidate. Culture Amp's Employee Engagement solution helps by providing surveys for onboarding, engagement, manager feedback, exit interviews, and more. It allows companies to select from a library of questions that have been designed by psychologists and data scientists. From the results of these questions, managers can build a plan to ensure better engagement, or ask for insight from Culture Amp's “People Geek" community. What makes Culture Amp different? Culture Amp has a strong analytics offering, with a team of data scientists and psychologists creating the questions. Not only does it surface potential issues within teams, it also benchmarks these results against your competitors and similar companies. Profile GetApp review rating: 4.73/ 5 (from 26 reviews) Existing customers: Slack, Airbnb, Pinterest Company headquarters: Victoria, Australia Founded: 2011 Key features: Anonymous surveys Onboarding and exit survey templates Real-time reporting Filter data by demographic and location In-app support community Pricing model: Culture Amp's Employee Engagement plans also come with its Employee Experience model. There are three different subscription pricing plans that are currently billed annually. Integrations: Culture Amp integrates with leading apps from different company areas, such as business intelligence, collaboration, and general HR. STAYview To reduce turnover, STAYview - cloud-based employee retention software from HRsoft - helps you conduct what it calls “stay interviews" and create “stay plans" for employees. The idea is that by conducting these interviews, companies can address areas that are thought to lead to flight risk (in plain English: reasons why your staff leave, not a fear of them skipping bail). What makes STAYview different? STAYview provides pre-built templates and action plans which both the manager and employee can carry out. It provides reporting on how well these plans have progressed and whether they helped reduce employee turnover, as well as forecasting which areas you need to improve on. Profile Existing customers: Smokey Bones Restaurant Company headquarters: Maitland, Florida Founded: 2000 (HRsoft) Key features: Customizable interview templates Reporting tools Employee turnover forecasting functionality Video tutorials Status updates Ability to input performance data Interview scheduler and wizard Integrations: Integrates with ERPs and HR systems Pricing model: Pricing information available on request TINYpulse Engage There's no point in buying a ping pong table if all your employees want is flexible working hours -- it won't help reduce turnover. TINYpulse helps you find out what your workers care about by sending a one question survey to employees each week. The results of the survey are displayed in a live feed, and staff can upvote the issues that matter to them most (although whether this is at risk of being gamed remains to be seen) . Sentiment analysis and machine learning then highlight recurring trends. There is also the option to give peer-to-peer feedback. What makes TINYpulse different? The results of the surveys can be shared with employees in real time (if you choose that option), and workers can anonymously comment on the results. While the results are anonymous, managers can send private messages to respondents to find out about issues, without ever knowing who that respondent is. Profile GetApp review rating: 4.94/ 5 (from 17 reviews) Existing customers: One Click Ventures, FindTheBest Company headquarters: Seattle, Washington Founded: 2012 Key features: One-question surveys Mobile friendly Peer-to-peer feedback Live feed of survey results Customizable survey schedule Anonymous surveys and commenting Pricing model: Contact for information on pricing WeThrive WeThrive employee engagement software taps into another key factor in reducing turnover -- wellness. To find out what your employees' issues or priorities are, the app provides anonymous pre-built surveys that you can deploy at any time, to any level or department of your organization. You can filter the results of these surveys by department and location. What makes WeThrive different? WeThrive emphasizes the scientific approach behind its survey: it uses something called the 4c model, which covers four different areas of work life: psychosocial, emotional, cognitive and practical. The overall survey is comprised of 16 top level questions from these four areas, which can be customized and supplemented by your own questions. To ensure anonymity and that staff are comfortable filling the surveys in, managers can only see results when there are four or more responses. This app is useful in finding out what your contractors or freelancers think about your company, as it generates a unique link for each survey that you can send via email to any domain, or by SMS. Profile GetApp review rating: 4.63/ 5 (from 19 reviews) Existing customers: Cardiff City Airport, NHS Foundation Trust (Salisbury) Company headquarters: Brighton, UK Founded: 2012 Key features: Automated surveys Real-time reports Filter by department and location Customizable questions Export to Excel Company branding. Integrations: WeThrive currently integrates with breatheHR and People, with Oracle HCM and Xero integrations coming soon. Pricing model: Subscription (pay monthly or annually with a free trial available). Which employee retention software do you use? If you use employee retention software to help reduce staff turnover, then let us know in the comments below. It's also important to note that these apps are just the first step in helping you retain top talent. When you've understood the issues your business faces and what matter to your staff, this software can also help you create an action plan which should include areas such as: Learning and training management Performance management Employee wellness If you need more help selecting which solution to choose, here is some further reading Improve employee retention: How to stop your workers from quitting their jobs Top Employee Wellness Apps to Improve Worker Wellbeing


4 Super simple accounting apps for freelancers

By Ankita Singh, 20 April 2017

Do you love working as a freelancer but hate managing your accounts and finances? Is the joy of your job as a freelancer being drained by having disorganized accounts and not being paid on time? Fear not - there are a number of accounting apps available for freelancers that are super simple to use and can make handling accounts much easier for you. Here are some no-nonsense apps that help with loathsome tasks such as tax calculation, recurring invoice generation, payment reminders and much more. Zoho Books Zoho Books offers another easy-to-use online accounting option for freelancers. Its smart design and detailed functionalities are arranged in a way that makes accounting a simple process. It supports easy bank reconciliation, which helps to not only simplify your work processes, but increase the accuracy of your accounts. You can send invoices to your clients, accept online payments, track inventory, monitor transactions, collaborate with your clients, and compute your taxes. Zoho Books also allows you to create invoices and send personalized messages to your clients to ensure timely payments. It supports multiple languages and you can add multiple currencies and exchange rates as per your needs. Pricing: From $9 per month Free trial period: 14 days FreeAgent FreeAgent is an easy-to-use cloud-based accounting suite with a visually appealing interface, making accounting much easier, and dare we say it, fun. FreeAgent integrates invoice and expense management, VAT and payroll assessment, and tax computation. With its functionality for entering time-slips and a built-in stopwatch to accurately take note of your work hours, freelance accounting has never been more organized. Users can create and customize invoices with payment links to make online payments easy, while also allowing you to automate invoice reminders for late-paying clients. The app even has the 'human touch', allowing you to send post-receipt thank you messages. With FreeAgent, there's no need to pay for extra licenses if you need to collaborate with other freelancers or seek financial advice. FreeAgent has an option for multi-currency invoicing. Pricing: From $10 per month Free trial period: 30 days FreshBooks FreshBooks helps you out with sending and managing invoices and also tracks your billable time and allows you to collect online payments. Your clients can also make instant payments online upon receiving the invoice with FreshBooks' easy-to-use payment options. FreshBooks gives you the ability to manage projects and track time. You can track project progress as well as see details of billed and unbilled hours. FreshBooks for mobile lets you stay connected and in sync with the team and clients when you're on the move. You can create invoices, store receipts and manage expenses, chat with clients, and a lot more, using your mobile device. Pricing: From $15 per month Free trial period: 30 days KashFlow KashFlow is a hassle-free and intuitive cloud-based accounting solution that dispenses with confusing accounting jargon. The app allows you to convert quotes into invoices, send invoices, process payments, and reconcile bank transactions. You can quickly and easily generate VAT returns, send invoices by email, and store and retrieve important information about your customers. KashFlow also comes with the functionality to let you customize your invoices with ready to use templates, logos, and colors. With its automation features, sending automatic reminders for payments and collaboration in real-time is easy, with your personal accountant taking care of your finances. KashFlow boasts a multi-currency option. Pricing: From £7 per month Free trial period: 14 days


Accounting Software Pricing Explained: How to save money when buying apps

By Ankita Singh, 19 April 2017

If you are struggling to manage financial accounts in your business and you feel that accounting software is over your budget, fret not! We have some handy information to help you choose the best accounting software, based on your budget. But before we get ahead of ourselves, let's go over some of the basics first. (more…)


How to Choose Sports League Software: A Handy Checklist

By Lauren Maffeo, 17 April 2017

It began with the best of intentions. You volunteered to coach your kid's sports team thinking it'd be a great way to give back and bond. Endless lost equipment, miscommunicated game dates, and entitled parents later, you might be questioning your judgment - and searching for your sanity. (more…)


A Checklist for Buying Project Management Software

By Lauren Maffeo, 13 April 2017

Update: we've added new research, articles, and suggestions to help you when buying project management software. Are you using the right tools to manage your projects? This might seem like a random question, but it's important to be honest with yourself. Perhaps you spend hours sending group emails left, right, and center - without clarifying which project team member owns which tasks. Or maybe your team is struggling to use an app like Microsoft Project, which is too overwhelming for your own small business needs. (more…)


Top 7 Cloud-Based Learning Management Systems

By Karen McCandless, 13 April 2017

Today’s educators and human resources departments are increasingly relying on cloud-based learning management systems (LMS) for running their online classrooms. There are plenty of ways that an educator or trainer can utilize a cloud-based LMS, with the most popular applications offering tools for the delivery, documentation, tracking, and reporting of online training and education programs. By managing student curricula and evaluation systems, academic administrators are able to open their doors to a worldwide student body. Some institutions may also choose learning management systems as an add-on to their traditional courses, providing local students with avenues for communicating with teachers and collaborating with their peers when they’re working outside the classroom. There's no doubt this is also the case for HR. As your company expands across the country or globe, you need to onboard and train new staff remotely. LMS allows you easily to create and reuse training tools, monitor who is using what, evaluate, and to do it all anywhere. Here is a list of the top seven cloud-based learning management systems available for educators today, based on a combination of functionality, ease-of-use, cost, and user reviews: (more…)


5 Free Project Management Apps for Nonprofits

By Lauren Maffeo, 10 April 2017

Spreadsheets are a necessary evil. Most of us groan at the thought of using them, yet we can't picture getting by without them. Spreadsheets feel indispensable when it comes to recording information. But they're far from the best way to manage nonprofit projects. (more…)


How to Choose Contract Management Software: A Handy Checklist

By Rhian Davies, 7 April 2017

From the smallest businesses all the way up to enterprise level corporations, handling multiple contracts such as leases, partnerships agreements, and NDAs can quickly become a way of life. This time consuming task is often compounded by the need for numerous parties to review, amend, and eventually sign the paperwork, leading to an overly arduous process. However, gone are the days when companies needed to physically sign, seal, and deliver a multitude of contracts. Cloud-based contract management software not only eliminates the wait for physical contract delivery, but with multiple user access functionality and built-in contract templates, it can speed up the process from the outset. If your business is ready to take your contracts online, we've put together this handy checklist below which details essential features you'll need to look for, and key considerations you should think about before investing. Want to save this checklist to refer back to when choosing contract management software? Click here to download a copy. What's next in choosing contract management software? Take a look at some of these contract management solutions: ContractWorks Concord Novatus Contract Assistant ContractSafe You can also check out independent user reviews of the best contract management software on the market, or leave a review of your own.


Top HR apps for managing OSHA regulations on illness and injury reporting

By Karen McCandless, 7 April 2017

With a new government administration, comes a raft of new proposed regulations, and the repealing of old ones. That has been the case with the Trump administration and OSHA regulations. In May 2016, the Occupational Safety and Health Administration (OSHA) introduced the Improve Tracking of Workplace Injuries and Illnesses, which requires companies to electronically submit injury and illness data, which is then made public on the organization's website. This regulation came into effect in 2016 despite a number of lawsuits. The rules differ slightly for small businesses and enterprises: Companies with 20-249 employees in certain high-risk industries must submit their 2016 Form 300A (annual summary of illness and injury) by July 1, 2017. From 2019 onwards this date will change to March 2. Companies with 250 or more employees in relevant industries must also submit the 2017 forms 300A, 300 (log of incidents), and 301 (incident report) by July 1, 2018. Dr. David Michaels, Assistant Secretary of Labor for OSHA, explained the reasoning: "Our new rule will 'nudge' employers to prevent work injuries to show investors, job seekers, customers and the public they operate safe and well-managed facilities. Access to injury data will also help OSHA better target compliance assistance and enforcement resources, and enable 'big data' researchers to apply their skills to making workplaces safer." Constantly changing HR landscape 2016 was a busy year for HR compliance departments. There was the introduction of new overtime rules, then the law covering paid sick leave for federal contractors, and then states such as New York, California, and Washington D.C approved legislation to raise the state minimum wage. In addition to the introduction of new regulations, companies face uncertainty around the updating and repeal of legislation, such as the potential repeal of the Affordable Care Act (Obamacare), which can make staying compliant a headache. According to John Anderson, senior director of Product Marketing at Kronos, the 21st century business landscape is defined by continually evolving, complex compliance regulations and that keeping up with these without the right HR solution is a real challenge. “For many organizations, large and small alike, keeping up with these constant changes with inadequate technology is akin to hitting a moving target with a catapult,” he says. For example, it hasn't been plain sailing in terms of OSHA regulations. Trump repealed two other laws that the Obama administration put in place: The Fair Pay and Safe Workplaces rule, which limited companies that have recent safety problems to complete for government contracts unless they put measures in place to resolve these problems. An amendment to the OSHA's its injury and illness recordkeeping regulation that stated that an employer must maintain accurate records of work-related injuries and illnesses on an ongoing basis for five years. What are the challenges? According to Gary Vegh, senior environmental toxicologist at ERA Environmental Management Solutions, the biggest compliance issue with the new regulations is the challenges associated with submission. “Businesses essentially have two options for submission: use the OSHA website or have software which interacts with the backend of the OSHA database,” says Vegh. “The problem with the first option is that OSHA has not released the website yet. There is a scenario that plays out where they release it extremely close to the July 1st and March 2nd deadlines, which will likely result in many businesses being unprepared or non compliant. The more employees at a facility, the harder it is to file.” Kamil Wojewoda, co-founder of Calamari Leave, says that the biggest challenge for small businesses will be collecting all illnesses and sick records from the previous years and converting them to the electronic forms in a CSV format that is accepted by OSHA. “Many employers with more than 10 employees are required to keep a record of serious work-related injuries and illnesses,” says Wojewoda. “The records must be maintained at the work site for at least five years. Each February through April, employers must post a summary of the injuries and illnesses recorded the previous year. OSHA hasn't provided the final CSV data format yet, but employers need the sick and illnesses records to be ready by then.” How HR software can help businesses stay compliant Vegh believes that electronic reporting for the OSHA injury and illness reports comes down to a variety of factors that all relate to the accuracy and timeliness of the information being fed in and sent out by the HR department. He says: “HR software helps with both of these components by increasing the quality of information filed to OSHA and by speeding up delivery. Alerts and notices are but one of the ways to achieve these improvements. Usually, sites that have more employees have harder times meeting the required reporting regulations. It’s hard for a handful of people in HR to manage thousands of employees. Accordingly, HR software allows for an increase in scope with relation to the overview and management of these situations.” HR software to manage OSHA regulations We spoke to some leading HR technology providers to find out how they are making sure that their software provides all the necessary features to help businesses stay compliant with the OSHA regulations. Cake HR CakeHR puts more control in the hands of employees by providing a self-service portal that is accessible through a mobile app. This takes the burden off managers to check and record time off requests, improves efficiency, and reduces the likelihood of manual data entry error. “Employees can request time off (vacation, conference, working from home, etc) or report a sick day through the portal,” says Lee Chapman, head of customer success at CakeHR. “Once they submit this, the manager receives an email notification and can check how many days the employee has used and who else is off at the same time. Any changes are automatically updated in the system. This reduces the need for paperwork and manual entry into spreadsheets, where there is room for human error. This is important with the new OSHA regulations, as if data isn’t correct companies could receive penalties from the authorities. "When it comes to these regulations, companies can create an illness report as a CSV file, export this, and upload it to the OSHA compliance website. It’s a matter of three clicks.” Calamari Leave With Calamari Leave, employers can track different kinds of illnesses separately thanks to configurable absence types, as well as store details about the reason for each illness. “Calamari’s support team helps in importing all the paper requests from the past in order to be ready for the OSHA electronic reporting regulations,” says Wojewoda. “Our system provides the reports required to export all the data into an Excel file and import it to OSHA website. When OSHA releases the CSV format we are going to add a dedicated OSHA report in order to make the reporting process simpler.” Kronos Kronos is currently analyzing the OSHA regulations for reporting injuries and illnesses to figure out if any extra functionality is needed within its workforce management app. “We are reviewing the best ways to integrate this new reporting requirement into the Kronos Workforce Central platform and Kronos Workforce Ready HCM suite,” says Anderson. “As the global leader in workforce management, organizations throughout the United States and around the world select Kronos as a trusted partner because of our experience with complex and ever-changing labor regulations.” Namely According to Debra Squyres, VP Client Success at Namely, OSHA's new reporting requirements put even more pressure on employers to record workplace injuries and illnesses accurately. Namely time tracking software can help by capturing the information automatically. Squyres says: “Time off tracking software that captures employee absences and their reasons becomes invaluable when cross-referencing your Forms 300, 300A, and 301. Having the full record, on-demand and reportable, just makes filling out these critically important documents easier." Planday Planday helps managers become compliant with workplace safety regulations through a variety of features. “When managers edit the schedule, they can record illness and injury,” says Kyra Kuik, head of content at Planday. “At the end of each month, managers can run a Timesheet Report and see who was sick or injured and when. Managers can use that list to check whether or not OSHA forms have been filed for each incident. Copies of OSHA reports can be stored in the appropriate employee file. This gives managers a more complete overview of how their workforce is performing.” Which HR app do you use to manage regulations? Having HR software in place can help you stay on top of the changing regulations, ensuring that your business is compliant in an efficient and effective way. However, choosing the right solution for your business can be a nightmare. The good news is that GetApp has a number of resources that can help guide you through the process of selecting your HR software: Our HR Category Leaders, which provides a ranking of the top 25 cloud-based apps in HR software Reviews of top absence and leave management apps, which will help with specific functionality for these regulations A handy checklist of what to look for when choosing HR software. If you’re looking for more advice, feel free to get in touch via email at karen.mccandless@getapp.com or drop us a note in the comments below. If you have any experiences you’d like to share, let us know below as well. This article was originally published in November 2016 and has been updated.