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Cost optimization guide: Understanding collaboration software pricing

By Ankita Singh, 17 October 2017

If you're looking for a way to get everyone on the same page and working together in a more productive and efficient way, you may be considering some type of of collaboration software tool. As you know, email and shared documents work up to a certain point, but this is not a sustainable or scalable way to collaborate effectively. Marketing agencies and creative teams have long understood the benefits of dedicated collaboration tools. But, many other types of businesses can benefit from having a centralized place to share ideas in real time, store assets and resources, provide feedback, and communicate across departments. (more…)


4 Android apps for providing top-notch customer service on the go

By Ankita Singh, 16 October 2017

When you're a customer, what is the one thing—apart from pricing—that would make you want to choose one company's product or service over another? I bet it would be customer service. The way a brand interacts with its customers is one of the biggest factors that can affect a buying decision. (more…)


How to choose the right auto dealer software for your dealership

By Abhishek Singh, 16 October 2017

The automotive industry is at the heights of its “electric" revolution with new technology adoption and innovations like electric vehicles (EV). According to Bloomberg New Energy Finance: EV revolution is set to take off by 2022 forming a major chunk of transportation EVs will constitute 35 percent of global car sales by 2040 (more…)


5 employee tracking apps for iPhone to spy on your staff

By James Thornton, 12 October 2017

Sales staff shirking off? Field service workers pulling a fast one? Employees snoozing in the storeroom? As much as you trust your staff, as a small business owner or manager, these thoughts can pop into your head from time to time. Thankfully, it's dead easy to keep tabs on what your workers are doing wherever you are by making use of employee tracking apps for iPhone. (more…)


4 iPhone apps that will up your customer service game

By Ankita Singh, 11 October 2017

Think of a time when you went shopping but you just couldn't seem to get any of the employees' attention. Are you likely to go back to the same store? Of course not, because you received poor customer service. (more…)


Integrations 101: What is a CRM integration?

By Suzie Blaszkiewicz, 6 October 2017

While looking for the perfect accounting, project management, or marketing app, you keep seeing two words pop up: CRM integration. Your software sleuth skills yield some results: accounting app Xero integrates with Capsule and Insightly; email marketing solution Mailchimp integrates with Nutshell and Prosperworks. (more…)


From quitting to firing: how HR software can help create a smooth offboarding process

By Karen McCandless, 3 October 2017

More employees are quitting their jobs now than any time in the past ten years. Have you got a smooth offboarding process in place to handle that? Maybe you don't care because you figure that you'll never see or hear from these workers again, but the benefits of hiring back boomerang employees have been widely documented. Employees leaving your company doesn't have to be seen as something negative— you can learn about areas that are working well, as well as what areas you can improve on. Whether your employee is choosing to leave (i.e. they're quitting) or if you're letting them go (i.e. they're being fired), it's in your best interests to make the offboarding process as smooth as possible. Offboarding should be just as much a priority as onboarding. To do this, you'll need HR software in place that includes certain offboarding functionality. In this article, we'll profile some key features in HR and offboarding software that can make this process more efficient and effective. Offers continuing benefits options Having always lived and worked (I'm from the UK) in countries with public health care, the idea of taking a job merely because of the benefits package is an alien concept. But without this public welfare support, this is a very real consideration in the US that can make changing jobs —or even retiring— a daunting prospect. With the uncertainty and complexity surrounding benefit regulations such as the Affordable Care Act, some employee offboarding software aims to reduce the headache by offering continued access to affordable benefit plans to workers leaving the company. Businessolve, for example, offers a solution called MyChoice Market, which provides its former employees with a marketplace where they can choose from benefit plans, including medical, dental, vision, and pet insurance coverage. Revokes system and IT access Sometimes your employees leave your company on bad terms, which can have dire consequences if they still have access to your IT systems. According to a OneLogin survey, 32 percent of ex-employees accounts take a week to be fully deprovisioned, and 20 percent can take a month or more. To avoid the risks of ex-employees accessing your systems and wreaking havoc, you need an offboarding solution that provides automated deprovisioning of all access and user rights immediately. PMG's onboarding and offboarding software carries out the onboarding tasks and deprovisioning in reverse order when an employee leaves. Its out-of-the-box integration with Active Directory and other HR management systems allows for automated provisioning and deprovisioning. PMG also includes audit trails so you can easily access records of all rights and permissions that need to be revoked. Legal compliance Depending on the country (and state), the offboarding legal requirements will look different. This differs again depending on whether this parting of ways is voluntary or involuntary (i.e. whether you fired them). Then there are the company-specific policies you'll need to consider, such as: NDAs and non-compete contracts PTO and other erroneous payments If a contract termination is in line with previous disciplinary action Severance packages HR and offboarding software such as Navigo's HR solution HROnboard can automatically generate the necessary documents that employers and employees must complete before the contract ends. It also provides an audit trail to ensure that all the necessary steps have been completed and documented before the employee leaves. Exit interviews A recent survey revealed that 89 percent of managers believe employees leave for more money, but 88 percent of employees listed other reasons for leaving. Not knowing why employees are leaving makes it harder to put in place any kind of employee retention strategy. Exit interviews can help you better understand why employees are leaving and this insight allows you to rectify problems or put in place new initiatives or systems to stop your workers walking out the door. Employee offboarding software can help you capture exit interview data more efficiently online: via an email questionnaire or through an anonymous online portal. There are also some industries or job roles in which you need workers to complete paper-based exit interviews. In this case, employee offboarding software such as ExitPro by Retensa can provide printable exit interview questions, which you can then input into the system to generate reports and carry out analysis. Exit portal for employees Extending and complementing the idea of exit interviews, having a dedicated exit portal for employees ensure that not only does your worker have all the information they need to. This works much like a portal for when employees start the company where you would put all the training and resources they need to get up and running quicker. This exit portal should contain resources such as: Pay checks Exit interview questions Information on benefits Alumni network details. HROnboard has an offboarding functionality that provides an exit portal for leaving employees, which can be tailored to show information such as social media networks, alumni networks, and personal messages. HR integration While offboarding functionality can come as part of an all-in-one HR solution, if you choose a point solution then you'll need to ensure it integrates with the rest of your human resources software so the required information can flow between these systems. This may include: Payroll software to accurately process an employee's last pay check Benefits administration software IT management for revoking access Employee scheduling to ensure they aren't put are on the rota for the weeks or months ahead. HR software OnBase's employee separation module can automate these interactions by providing the payroll department with instructions about how to process the final paychecks, and giving benefit's staff instructions on what benefits will continue. What tips do you have to make the offboarding process better? Let us know what you do to make the offboarding process smoother for your company and leaving employees by leaving a comment below or by emailing me at karen@getapp.com. If you're interested in finding an HR solution with offboarding functionality, then take a look at: HR apps with free trials Top rated HR apps on GetApp.


The Best Marketing Project Management Tools

By Lauren Maffeo, 28 September 2017

Those who dare say that marketing is easy have likely never done it before. Writing briefs, tracking tasks, reviewing graphics, and publishing content is enough to make anyone's head spin. Marketing is a never-ending project, and you're its magnificent manager. (more…)


Five Accounting Alternatives to Wave for Fast-Growing Small Businesses

By Lauren Maffeo, 22 September 2017

Wave gets rave reviews from GetApp readers. They cite its intuitive dashboard, multi-currency support, invoicing options, and payroll receipts as strong selling points. And for small teams on tight budgets, Wave's status as a free app is an enormous plus. But Wave was also designed for the micro-business - specifically, teams of nine or less. That makes it a strong tool to choose when your small business is starting out. But what happens when that small-but-mighty team doubles or triples in size? (more…)


8 must have productivity tools for software engineering team managers

By Gwen Schlefer, 20 September 2017

Team managers are always trying new ways to increase employee productivity. Do the standing desks and cold brew on tap increase the output of work? Maybe, but it's more likely that productivity can be tied directly to the tools being used. There are a lot of moving parts on a development team, and this can create challenges for managers. The right tools make it possible to piece these parts together, evaluate the work being done and create an efficient workflow. These eight productivity tools for software engineering team managers help increase productivity and create more efficient processes. Jira The #1 project and issue tracking software for agile teams, Jira by Atlassian lets you create and track issues, assign projects and follow team activity. Jira is a centralized location for all project tasks, and makes it easy for teams to follow progress and contribute help and feedback along the way. It improves visibility, making it easy to share information and collaborate on projects. How team managers use it: Managers can assign tasks to team members and track workflows, from assignment to completion. Communication with employees is streamlined with comments and the ability to keep other team members in the loop with mentions. Confluence The Wiki companion to Jira, Confluence (also an Atlassian tool) allows users to collaborate with multimedia and dynamic content. Confluence integrates seamlessly with Jira, making it easy to pull up tickets and access task information across both platforms. The tool is great for creating and following project guidelines. Features like the ability to embed diagrams and intuitive page layouts make Confluence a useful tool for product managers and developers alike. How team managers use it: Confluence allows users to follow changes on project pages, giving managers visibility on updates. Managers communicate by highlighting text, leaving comments and responding to notes. GitHub Boasting more than one million users, GitHub is a version control system. It makes hosting private repositories accessible to individuals and businesses alike. The social aspect of GitHub makes it easy to collaborate with colleagues or share projects with other developers. How team managers use it: GitHub acts as a central location for dev team managers to access the code base for their software, review changes to files and provide feedback to developers. Administrators can manage large teams, create groups and review work with ease. Static Object Static Object quantifies the value of code with Line Impact scores and provides tools for reviewing code and analyzing productivity for engineering teams. The tool looks at changes like additions, updates, and removals, and their relative impact together to quantify commits. By assigning line impact scores to code, Static Object makes it possible to make informed decisions supported by data. How team managers use it: Managers can review code easily with an enhanced diff comparison tool. Line impact scores create measurable metrics for leaders to understand the value of each line of code. Static Object's intuitive dashboard provides visibility into productivity patterns in order to identify who's performing well and who's stuck. Slack A popular workplace chatroom that helps to connect teams near and far, Slack creates a fun work environment with an emoji-centric, yet productive, platform. Users can create channels to organize teams, projects, locations or personal interests. Slack also centralizes all the tools you need with seamless integrations and a helpful reminder feature. How team managers use it: Slack allows users to organize teams by project or department to communicate directly with the right people. Slack reminders improve organization for a busy day and the feature allows users to send reminders directly to colleagues about time sensitive tasks. Jing by TechSmith Jing by TechSmith is a screenshotting tool to help clarify issues or reproduce bugs. It can be hard to explain to someone in written form what you're experiencing visually, but sometimes it's not possible to meet up face-to-face. Jing also has a hotkey feature to automatically pulls up the screenshot function, making the tool accessible at the drop of a hat. How team managers use it: Managers can encourage their team to use the tool to clarify issues visually and save time by activating a hotkey. Jing screenshot videos can improve management's ability to document software bugs and provide feedback on usability based on a visual experience. Trello Ideal for visual learners, Trello offers cards, lists and boards for project organization. The tool can be used by an individual or collaborative teams as a place to outline tasks or simply as an idea repository. Interactive tools like commenting and voting make it possible to plan priorities as a team. How team managers use it: With Trello, team managers can help employees organize projects by task, identify priorities and provide feedback along the way. Recent integrations with Jira, Bitbucket and Confluence make Trello a great centralized location to organize developers progress during sprints. Planning Poker This tool is an estimation game used by agile teams. With Planning Poker, every developer has a hand of cards that represent increasing complexity of a task (similar to Fibonacci sequence). Since the developers reveal their cards at the same time, each has equal input on the project estimate, minimizing cognitive biases. If the estimates vary greatly, the developers take the opportunity to discuss complexities or risks based on individual knowledge. How team managers use it: Managers need to provide accurate estimates for backlog tasks before assigning them. Planning Poker allows developers to have input in this process by scoring tasks as a group. Over time managers get a better idea of the team's productivity per sprint (by total task points completed by the team) resulting in more accurate long term development planning. What are your top productivity tools for software engineering teams? There are tons of tools available for programmers. While not every one of the leading tools made this list, these are a few of the products that offer major productivity benefits. We want to know what your team uses to automate processes, improve productivity and yield outstanding results. How do you centralize projects, evaluate code and lead a team that prioritizes productivity? Let us know in the comments below or by tweeting GetApp. About the Author Gwen Schlefer is the PR manager at Bonanza.com. Static Object is Bonanza's newest productivity tool for developers and programming team managers. Static Object aims to make code review easier and give development teams more insight into performance.